Help Guides and Resources
Take a look at the Online Learning Faculty Resources SharePoint there may be information there that can answer your questions.
If you can’t find what you need there, you may be able to find the answers on the Minnesota State System Office knowledgebase. There are numerous resources there to help with a variety of topics including Microsoft 365 and D2L Brightspace.
Start a Support Ticket
The most effective way to start a support ticket is to email firstname.lastname@example.org with a description of your issue or request. Alternatively, you can create and manage your support tickets on the ticketing system website.