Information Technology provides technology tools, services and support for achieving success at Minnesota State University Moorhead.
Help Desk Online Support
Remote Support Option (connection to your computer)
To establish a Remote Support Session you will need a session key generated by the helpdesk. Contact the Helpdesk via phone at 218.477.2603 option #1.
Chat Support Option
To establish a Chat Session with a Helpdesk representative simply fill in the information below and click the ‘Chat Now’ button. Please be patient while a client downloads and installs.
Information Technology News & Updates
Online Service Systems DowntimeThe Minnesota State System Office will be doing scheduled maintenance from 6:00 pm Friday, February 24, 2023, to 5:00 am Monday, February 27, 2023. This maintenance will impact services students utilize. The services listed below will be unavailable for use during this time. If you have questions, please submit a ticket through the Minnesota State Service Portal.
ISRS & Related Systems DowntimeMinnState will be conducting scheduled maintenance on ISRS and its related data systems. Please note the data for a large number of systems and applications on campus will be affected by this maintenance, and data feeds for those systems will not update between Friday, February 24, and Wednesday, March 1. If you have questions, please submit a ticket through the […]
2nd Upgrade : Campus connection to the Internet and MinnState Services is being Upgraded/ImprovedStarting this Wednesday (February 15) at 6 a.m. and completing by 7 a.m., Minnstate IT services will be upgrading our campus connection to the system office and the internet. This will cause some brief interruptions with our ability to connect to the internet and any services hosted by MinnState and the internet. Please adjust your schedules accordingly. If you experience […]
Join Us Thursday, February 9 for a Discussion of “Artificial Intelligence in Education”Does it take a human to write a credible-sounding blog post? An essay? A research paper? Join Cliff Smith and Heather Schneiter from the Office of Online Learning for a discussion of ChatGPT and other AI products. ChatGPT and other AI products are being featured in a wide variety of education articles and discussions. As AI products become a larger […]
Save the Date: Artificial Intelligence (AI) in Education Lunch & Learn – Noon Feb. 9Does it take a human to write a credible-sounding blog post? An essay? A research paper? ChatGPT and other AI products are being featured in a wide variety of education articles and discussions. As AI products become a larger part of our daily lives, how will higher education be impacted? This 45-minute lunch & learn will contain a short demonstration […]