Information Technology

Information Technology provides technology tools, services and support for achieving success at Minnesota State University Moorhead.

Help Desk Online Support

Remote Support Option (connection to your computer)

To establish a Remote Support Session you will need a session key generated by the helpdesk. Contact the Helpdesk via phone at 218.477.2603 option #1.

Chat Support Option

To establish a Chat Session with a Helpdesk representative simply fill in the information below and click the ‘Chat Now’ button. Please be patient while a client downloads and installs.

Information Technology News & Updates
  • News server upgrade Tuesday, August 2
    The morning of Tuesday, August 2, 2022 the News website will be down 9:30-11:30 am. You will not be able to submit any news at that time. The news email will still go out on Tuesday if there are new posts. If you have any questions, please contact support@mnstate.edu.
  • Electronic door maintenance across campus on May 24th and 25th
    There will be down time associated with upgrades to the door system on May 24th and 25th.  PLEASE be sure to carry your card with you.   Tuesday, May 24th:  The door controllers will be rebooting during the day, which will lock the doors as each controller is updated throughout the day. There are multiple readers/doors connected with each controller. This […]
  • Hyflex instructional room updates
    The MSUM Information Technology Department will be updating HyFlex instructional equipment on Tuesday, May 17. The following rooms will be unavailable that day for the upgrades to take place. BR363, BR161, CA152A, CA152B, CB103, CB212, FR249, KH115, LI124, LO05, LO91, MA165, MA174, MA274, MU204, MU208 & NZ100
  • Campus listserv update occurs tomorrow, Feb. 22
    MSUM is upgrading the campus listserv to a newer version on Tuesday, February 22, 2022. The listserv environment will NOT be available from 8:00 a.m. to 7:30 p.m. Please plan accordingly regarding any information that may need to go out on Tuesday. There will be no Employee or Student News on Feb. 22. The major changes are the following. Login to […]
  • Internet Access Interruptions – Friday, February 11, 2022
    We have received notice that MN.IT, our primary internet provider, will be performing maintenance on our connection. There will interruptions for our internet access between 5:00 and 7:00AM February 11, 2022. If you have any questions, please email msumadmin@mnstate.edu Sam Groff IT Director of Infrastructure Here is the notice from MN.IT Subject: Planned Maintenance for Network Services Friday, February 11th […]