Welcome to the #DragonFamily: Jacob Nelson

Meet Jacob Nelson, MSUM’s new customer service specialist intermediate in the Financial Aid and Scholarship Office. He manages student employees and answers student questions.  

Q: What drew you to MSUM?  
A: The work environment and the campus. It was very welcoming, and the people were very approachable. 

Q: What’s the most interesting thing you’re working on right now?  
A: The Financial Aid office has been awarding grants to students that are eligible for the Minnesota Future Together grant.  

Q: What energizes you at work?  
A: Little discussions and catching up on projects helps keep the energy up. 

Q: What is the atmosphere like in your office? 
A: It's very focused and professional but also welcoming and warm. 

Q: What’s something—big or small—that you’re really good at?  
A: I do a lot of storyboarding for Dungeons and Dragons campaigns I run.  

Q: If you could choose a superpower, what would it be?  
A: Super speed. I think it’s a cool superpower and I play a lot of games that focus on speed. 

Welcome to the #DragonFamily, Jacob!

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