Why do we patch the MSUM computers: Effectively patching MSUM’s computers for security vulnerabilities does not only require the effort of the I.T. Department, but also requires the entire campus’s support to ensure that computers are available during the scheduled maintenance window. In an effort to protect the confidentiality of your data, and provide a secure computer environment, the I.T Department at Minnesota State University Moorhead maintains a patch-management routine and making it a part of our standard weekly operations. The process for patching campus owned computers will not be perfect, since we know we have many variations of use. It’s important to keep in mind… if at all possible, faculty should make sure their computers are network attached(either via the cable, or VPN) periodically, so that we can administer needed updates and patches. We know this isn’t going to be clear, and so if faculty have questions they are encouraged to make contact with the IT HelpDesk.
When: Faculty/Staff computers – Wednesday mornings: Patching begins at 9:00 a.m. Computer Labs – Friday afternoon: Patching begins at 4:00 p.m.
What can I expect: When security patches have finished installing on your computer, there will be a Window prompt in the lower right hand corner of your screen from “Lumension”. You will be presented with an option to either restart, or to postpone for up to 60 minutes. It is the recommendation of the I.T Department to restart your computer immediately. Please remember to save your documents first.
What if my computer was not on the network when the patches were started: Computers that are not available(not found on the network) when the patches are distributed will automatically start once the computer re-attaches to the MSUM network. If the computers are off the MSUM network for an extended period(a month or longer), then we recommend the use of the VPN to connect to the MSUM network while off campus. Since the amount of patches will vary, MSUM IT recommends that the VPN stay connected for at least an hour so the patches get fully deployed. If you have questions about using the vpn, please visit http://www.mnstate.edu/it/vpn.
What if I have questions?Please contact the MSUM IT Helpdesk by any of the following means.
Livingston Lord Library Room 114