Information Technology Services, Software & Support

A list of technology services, software and support provided by MSUM Information Technology or Office of Online Learning.

Description Category Alias
Adobe Adobe software is available for self-service install on MSUM provided Windows computers through the Software Center and through the MSUM Self Service app on Macs. Software photoshop, creative cloud suite, dreamweaver, indesign, illustrator, acrobat, creative cloud
After hours computer problems If you have a major computer problem in the evening or on weekends, you can report the problem to Public Safety. Hardware  
Audio & video The tools available to MSUM instructors, staff, and students to create your own audio and video projects like Kaltura Mediaspace. Software mediaspace, video, audio, kaltura, capture, avtv, av/tv, kaltura mediaspace
Azure Dev Tools Microsoft Azure Dev Tools allow MSUM faculty and students to download Microsoft Software free of charge for teaching and assigned coursework. Software microsoft, project, visio, windows 10, access, office
Base software install on faculty & staff computers This is a list of the software that is installed on ALL MSUM computers (either Desktop or Laptop). Software
Class share drive The class share drive space is for classes to allow students to hand in material that requires large amounts of data that cannot be uploaded using the traditional methods. Network  
Classroom systems MSUM campus instructional classrooms feature a wide range of technology to allow instructors to enhance their teaching by including multimedia presentations. Software
projectors, lab
Computer check The Computer Check does a run on your computer to make sure that you have the required and recommended tests done to ensure learning systems will work properly. Hardware  
Computer labs MSUM offers fully functional computer labs all across campus. Go here to find a computer lab that fits your needs. Hardware  
Computer repair MSUM IT Help Desk computer repair policy for Student owned computers. Hardware personal computer, virus check, software install, troubleshooting
Computer recommendations Guidelines for purchasing a computer for University use and/or personal use. Hardware  
Computer updates In an effort to protect the confidentiality of your data and provide a secure computer environment, IT at MSU Moorhead maintains a patch-management routine and makes it a part of our standard weekly operations. Software  
Course evaluations Options for creating an end of semester course evaluation including the Online Course Evaluation form, survey in D2L, Qualtrics, Scantron, and Student's Evaluation of Course and Instruction form. Software  
D2L Brightspace D2L Brightspace is the learning management system (LMS) used to support and enhance the delivery of courses at MSU Moorhead. Software d2l, desire2learn, desire 2 learn, desire to learn
D2L Brightspace Pulse Mobile App Brightspace Pulse is an app you can install on your mobile device to stay connected to your Brightspace courses. Access course content, links, readings, and other resources. Software d2l, desire2learn, desire 2 learn, desire to learn, mobile app
Direct access Direct Access allows your computer to route traffic through resources without the need to connect to VPN. Network remote, share drive, access, files
Dragon Card The Dragon Card is required for using University facilities, participating in University sponsored events, acquiring non-directory student academic information or documents from academic offices, and qualifying for University discount opportunities. Hardware student id card, student identification card, card access, key card
Email information MSUM email is the OFFICIAL communication method for Minnesota State University Moorhead. You are expected to check your email in a timely manner to make sure you are informed of any critical university business information. Software dragon mail, msum email, dragonmail, student email, faculty email, employee email, retiree email
Employee required annual training As an employee of the Minnesota State system, you are responsible for completing required training regarding the Employee Code of Conduct, Public Jobs: Private Data procedures and Sexual Violence Prevention Training (SVPT). Software  
Equipment checkout IT equipment checkout is available for Faculty and Staff at MSUM. Hardware  
Equipment purchasing Guidelines for purchasing equipment for University use and/or personal use. Hardware  
eServices eServices is MSUM's online registration services an Integrated Student Record System (ISRS) maintained by the Minnesota State system. There are many tasks you will be able to complete: register for courses, pay tuition, check your grades, view transcripts, accept financial aid awards, change your address and many other vital tasks. Software  
eSoftware The eSoftware web store Adobe and other software available for MSUM employees and students to purchase at significantly reduced cost. Software purchase software, discount software, online software
ImageNow ImageNow is the document imaging system used by MSUM contracted with MSU Mankato. Software image, ecm, perceptive, webnow, perceptive content, persepective
Internet An overview of MSUM campus internet options. Network  
Internet Guardian Internet Guardian is a service that helps protect students, faculty and staff against phishing attempts and malicious software on web sites. Network  
LinkedIn Learning LinkedIn Learning provides current and in-depth training on the latest software tools and techniques, including Photoshop, MS Office, AutoCAD, FinalCut Pro, design principles, digital photography, digital video, animation and much more. Software online training, online workshops, webinars, training
List serves The MSUM server is used for all official mailings and also for Employee News, Student News, Class Distribution Lists, and other information of interest to the general campus. Software mailing list, email list, listserves, listserve, listserv
Maple Maple is a comprehensive computer system for advanced mathematics. Software math software
Microsoft Teams Microsoft Teams allows for collaboration in Office 365 that integrates the people, content, and tools your team needs to be more engaged and effective utilizing instant messaging and video conferencing, just to name a few. Software office 365, microsoft, teams, video conferencing, webinar, chat, instant messaging, office365, collaboration
Minitab Minitab is a statistical software used to analyze your data and improve your products and services. Software statistics software, stats software, analytical software
Multi-factor Authentication Multi-Factor Authentication (MFA) provides additional security by requiring a second form of authentication and delivers strong authentication via a range of easy to use authentication methods. Software multifactor authentication, mfa, authentication
Office 365 Office 365 provides you online access to Microsoft Office and your own ‘cloud’ storage. Software microsoft, office365, word, excel, powerpoint, outlook, teams, onedrive, onenote, sharepoint, office 2016, windows, office mobile
OneDrive Microsoft OneDrive is a personal ‘cloud’ folder to store and share documents. It is also called SkyDrive Pro 2013. Software office 365, microsoft, fileshare, office365, collaboration, file share, document share, cloud, cloud folder, share documents, cloud drive
Printing & print release While using campus lab computers, you may print from any MSUM print release station. Printing installation documents and information is available to assist in fixing some common printing issues for faculty and staff. Software
print release, printers, department printers, printer installation
Qualtrics Qualtrics is a robust and easy to use survey creation tool that is available for all MSUM faculty, staff & students. Software surveys, survey tool
Read&Write The easy-to-use literacy software builds confidence and independence in individuals of all ages and abilities. Software accessibility software
Remote applications Remote apps are applications made available for use without installing it locally onto a computer. Software remote apps, vdi, virtual desktop interface, virtual desktop interface (vdi)
Remote desktop connection A remote desktop connection allows you to use virtually any computer or device in order to connect to another computer. Network rdp, remote connection
Respondus LockDown Browser Respondus LockDown Browser is an online proctoring service that prevents students from accessing the internet or other content on their computers while taking a quiz in D2L Brightspace. Software d2l, online test proctor, online quiz proctor, online proctor service, quiz, ldb, respondus, online proctoring
Secure file transfer MOVEit Securely is an application licensed through the system office that allows you to transfer confidential and large files securely to another person via a secure server. Software confidential file transfer, moveitsecurely, move it securely, moveittransfer, move it transfer, moveit transfer, moveit securely
ShareLink ShareLink is an appliance that allows content to be displayed wirelessly to the audio/video equipment. Software extron
Software A list of software that is available on campus and how it can be used. Software microsoft software center, install software, download software, software licensing, software purchasing
Software Center The Microsoft Software Center allows you to install software on a campus-owned, Windows-based PC (e.g., faculty/staff computer). Software microsoft software center, install software
Software purchasing MSUM volume licensing and personal software purchase options. Software  
StarID The StarID is a username that is used across the Minnesota State system to access information technology systems and services. Software username, login, log in
Student Web Server (SWS) MSUM offers students access to SWS for student web publishing needs. Go here to request access. Software sws, student web publishing
Telephone system Information on installation of phone lines and inquiries regarding phone service. Network
pbx, phone, system, pbx phone system, phone lines, phone service
VPN client The purpose of the VPN Client is to connect to MSUM resources off campus using your computer. Network msum network, campus network, anyconnect, any connect
Web conferencing Web conferencing software may be used for various types of online collaborative services including classes, web seminars, webinars, webcasts, video conferencing and peer-level meetings. Software zoom
Web documentation Documentation and help files for producing and managing web content. Software episerver,, dreamweaver, ftp
Wireless access The wireless network is an extension of the campus network that provides students, faculty, and staff with 802.11a/g/n compatible wireless access to the campus network and the Internet. Network campus network, internet, campus internet, dorm internet, wifi