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IT Help Desk

  • IT Services: A B C D E H I K L M O P Q R S T V W
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  • Base Software Install on Faculty & Staff Computers

    Below is a list of the software that is installed on ALL MSUM computers (either Desktop or Laptop). This is considered our base install and does not need to be requested when receiving a new computer from Information Technology. As you can see below the software is different between Windows & Mac operating systems. If you need additional software installed that is NOT on this list, please make sure to add that to your request.

    Windows Operating Systems: Windows 10

    • Adobe Acrobat DC (aka Adobe Acrobat Pro)
    • Adobe Flash Player
    • Alertus Desktop
    • Cisco AnyConnect Secure Mobility Client (For mobile devices)
    • Google Chrome
    • Firefox
    • Internet Explorer
    • Microsoft Edge
    • Microsoft Office 2016
    • Microsoft Silverlight
    • Microsoft System Center 2012 Endpoint Protection
    • OneDrive
    • Skype
    • Skype for Business
    • VLC
        

    Mac Operating System: Mojave 10.14.6

    • Adobe Acrobat DC (aka Adobe Acrobat Pro)
    • Adobe Flash Player
    • Alertus Desktop
    • Audacity
    • Cisco AnyConnect Secure Mobility Client (For mobile devices)
    • Google Chrome
    • Enterprise Connect
    • Fetch
    • Firefox
    • HandBrake
    • Photos
    • Microsoft Office 2016
    • Microsoft Silverlight
    • Microsoft System Center 2012 Endpoint Protection
    • Safari
    • Skype
    • Skype for Business
    • VLC
    • Mac Software Bundle - included on all Mac OS
        

    *Unless the version of the software is specified. The versions of software listed above are subject to change due to frequent patching for vulnerabilities.