Ashish Gupta, an MSUM operations management professor, has developed a simulation model to deal with email overload, interruptions that are aimed at improving business productivity.
A specialist in email management, information overload and social networking, Gupta says it’s no secret that employees are spending an increasing amount of time handling email, time that may detract from their actual jobs. And the main culprits are information overload and interruptions. (
Read more)