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  • WebEx

Instructional Technology Services

  • IT Services: B C D E I L M O P Q R S T V W
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  • WebEx

    Cisco WebEx is a web conferencing software that allows you to conduct synchronous online meetings and trainings.

    WebEx has four different platforms that can be chosen according to your needs. Once a faculty/staff member has an account they can use any or all of these platforms as the need arises:

    • Meeting Center – Used for conducting online business meetings and training sessions that don’t require breakout rooms, polls or quizzes.
    • Training Center – Functions similar to Meeting Center but adds features like polls, quizzes, breakout rooms and additional emoticons.
    • Support Center – Used for support and helpdesk services.
    • Event Center – Can be used to host large non-interactive online events.


    Need Help?

    For basic information, contact the IT Helpdesk at support@mnstate.edu.
     
    Students: If you are having an issue with accessing WebEx using the link provided by your instructor, contact WebEx support at 866-299-3239 FREE.

  • Request a WebEx License

    Faculty & Staff: Before hosting a WebEx session, you must first have a license. Please contact support@mnstate.edu to request a WebEx license.

  • WebEx Login

    Complete the following steps if you are a Presenter.*

    1. Go to the WebEx Login page.
    2. Click Host Log In at the top of the page.
    3. Enter your WebEx username (e.g., mary.smith).
    4. Enter your WebEx password.
    5. Click [Log In].


    *Login with the credentials provided to you when your account was created. Please note these credentials are specific to your WebEx account and are not your StarID credentials.

    Getting Started

    Additional Learning Resources

    Cisco WebEx provides documentation that is comprehensive and covers all the functionality of WebEx.

    There may be times when the host or leader of the meeting will desire someone in attendance to control what is displayed on the screen. This tutorial shows how to pass presenter rights from one person to another.


    Video tutorials are available on Meeting Center and Training Center through Lynda.com. To view these tutorials, log into Lynda.com and search for the courses listed below:

    • Up and Running with WebEx Meetings (video tutorial)
    • Up and Running with WebEx Training Center (video tutorial)

  • Students

    Invitation Issues:

    If you are not receiving the meeting invitation emails from your instructors or those hosting a meeting, please check your Spam folder in your MSUM email. To ensure that your meeting/virtual classroom session emails are delivered to your email, please add messenger@webex.com to your email filter options.

    Login:

    Students do not need to login in order to attend a session. Simply follow the link and enter your name to join the session.

    If you need further help, please contact IT Helpdesk at support@mnstate.edu or call WebEx support at 866-299-3239866-299-3239 FREE.

    If any students would like access to the WebEx Test Meeting, that can be accessed here

    Students Presenting in WebEx

    There may be times when the host or leader of the meeting will desire someone in attendance to control what is displayed on the screen. The following tutorial shows how to pass presenter rights from one person to another: Students Presenting In WebEx
    While presenting, students may decide to share their screen with the other people in the meeting. For more information on this topic, see the Sharing Your Screen Tutorial.