Why can't I log in?

Make sure that you are spelling your username and password correctly. Once you have an account set up, go ahead and log in.

  • Click on the Username field and enter your username: (Your 8 digit MSUM ID number)
  • Click on the Password field and enter your password: Birthdate (yymmdd).  Your password is Case Sensitive so check to make sure you do not have Caps Lock enabled.
      1. If your birthdate does not work, then the last 6 digits of your SSN should be used.
      2. If you have previously logged in, your password is one that YOU selected.  Click here to have D2L send you your password.
      3. Anyone signing on will be required to change their initial password.
        Enter the current password in the top dialogue box.
        Enter a new password of YOUR choice into the next 2 boxes.

         


The course that I signed up for is not showing up on my Home Page, why not?

  • The class may not be using Desire2Learn. It may be a classroom only course.  Check with your instructor.
  • If you have just registered or enrolled you may not be added to the D2L course site for a day or two.
  • Is there a plus sign + to click?  That will reveal courses that are "collapsed" under a Semester or Department heading