Housing & Residential Life

Office Assistant Position

RESPONSIBILITIES: Answer phone calls, serve as a reference for information, check-out keys and equipment, distribute mail, process work order requests, and complete administrative tasks.

QUALIFICATIONS: Maintain a cumulative G.P.A. of 2.00 and be enrolled in at least 12 credits. Live in a Residence Hall or have lived in the residence halls previously. Must be a recipient of work study funds from financial aid. Computer and customer service skills required.

BENEFITS: Professional work experience and reference, leadership skills development, work on-campus, meet people living in the residence halls, positive/friendly work environment.

SALARY: Campus Minimum Wage, increased salary after second year.

TO APPLY: Pick up application at the Housing Office located in 120 Ballard Hall or download the Office Assistant Application in Microsoft Word format. Be sure to include your student number, and work study award received.

Send Application to:
Residence Life Department
Attn: Office Assistant Selection
Minnesota State University Moorhead
120 Ballard Hall
Moorhead, MN 56563

Office Assistant Job Description
The primary purpose of this position is to provide service and information to the residents of the hall. This can be effectively accomplished by your willingness to help, having a positive attitude, showing responsibility in the position, and being a well informed resource person.

Office Assistants are expected to:

  • Answer phone calls. Record and distribute written messages for residents.
  • Serve as a reference for information and directory assistance.
  • Distribute U.S. Mail and campus mail.
  • Check-out equipment and keys.
  • Distribute refunds.
  • Provide security for people and equipment.
  • Perform administrative tasks for the Housing and Residential Life staff.
  • Be responsible for assigned working hours and miscellaneous duties.
  • Attend all Office Assistant meetings as called by the Desk Manager, Graduate Area Director, or Area Director.
  • Keep the office area clean and organized.
  • Follow through on emergency procedures.
  • Fill out maintenance requests.
  • Enforce residence hall policies.
  • Abide by the conduct standards and policies of the Residence Halls and Minnesota State University Moorhead.
  • Maintain high standards of dress and courtesy while working at the office.
  • Maintain a 2.00 G.P.A.