MSUM Online Help Desk

 

DragonMail FAQ

 

1.      Create an new account

2.      Change Password

3.   Forgot the password

4.      Using DragonMail Web Client

a.      Create a signature

b.      Create a Folder

c.       Move messages to a folder

d.      Enter a “Vacation” message

e.       Forward messages

f.        Add addresses to Address Book

g.       Delete addresses from Address Book

h.      Create mailing list (Contact group)

i.        Send mail to members of mailing list (Contact group)

 


 

 

 

 

1.      Create an new account 

·        Open a web browser to the MSUM home page (www.mnstate.edu)

·        Click on the “email” link in the top navigation bar

·        Click on the link to sign up for an MSUM email account

·        Follow the on screen instructions

·        If you are unable to create the account, contact IT at (218)477-2603 or you may email to support@mnstate.edu

 

 

2.      Change Password 

            ·       Open web browser to MSUM homepage & click email link in top navigation bar

            ·        Log into email account

·       Click the Preferences tab

·      Select the General tab and in Login Options, click Change Password

·       Enter your old password, your new password, and retype your new password  to confirm

·       Click Change password.

 

 

3.   Forgotten Password

            ·      Open web browser to MSUM home page

            ·      Click email link in top navigation bar

            ·      Click Account Management  link below login boxes

            ·      Enter your Dragon ID and Pin

            ·      Click change password link

            ·      Follow on screen instructions 

 

4.   Using DragonMail Web Client 
The DragonMail web client is primarily intended for student use, but MSUM employees may also find it useful if they access their MSUM email from more than one computer. To login, go to the MSUM home page and click on “email” in the top navigation bar. Enter your MSUM email username (without the @mnstate.edu) and password, then click Login.

 

 

a.      Create a signature 

·        Login to your MSUM email account

·      Open Preferences and select the Signature tab

·       In the signature text box, type the signature information

·        Type desired signature information into  Signature box

·       In the Using Signature section, select where the signature should be placed in your message

·        Click “Save”

 

 

b.      Create a Folder  

·        Login to your MSUM email account

·        Click  on "New Folders" on left

·        Type desired folder name into “Create new folder” box

·        Click “Create”

 

 

c.       Move messages to a folder  

·        Login to your MSUM email account

·        Click checkbox(es) in front of message(s) to be moved

·      Select the items, right -click, select Move. In the Move Message box, select a destination      folder, and click OK

 

d.      Enter a “Vacation” message 
 
·     Go to MSUM Home Page and click on email link at top of page

       ·      Login with your email username and password

       ·     Click Preferences Tab

       ·     Click Mail Tab

       ·     Scroll down to Receiving Message Section

       ·     Check "send auto-reply message:"

       ·     Type in the message you want sent out

 

When you get back, just repeat the steps and uncheck the box in step 6.

       

e.       Forward messages 
·     Go to MSUM Home Page and click on email link at top of page

      ·      Login with your email username and email password

      ·      Click Preferences Tab

      ·     Click Mail Tab

      ·     Scroll down to Receiving Messages Section

      ·     Under "When a message arrives: Forward a copy to : type in the forwarding address

      ·     Check the "Don't keep a local copy of messages" unless you intend to go in regularly and delete  mail  

        - If you do not check this box and you do not regularly delete, your Inbox will fill up and you will  stop getting mail

          PLEASE NOTE: If you check the box and do not enter a forwarding address, you will not receive any mail. 

 

f.        Add addresses to Address Book  

·        Login to your MSUM email account

·        Select AddressBook

·        Click New > New Contact

·        Tab between fields to enter desired information (e.g., Name and email address)

·        Click “Save”

 

 

g.        Delete addresses from Address Book  

·        Login to your MSUM email account

·        Select “Address Book " tab

·       Locate and check name to delete  

·       Click Delete (trashcan icon)

 

 

h.      Create mailing list (Contact Group)
Mailing lists are created in DragonMail by defining a “New Contact Group” for each list and then adding names from your Address Book or typing in addresses.

 

                                     

·       Login to your MSUM email account

·       Click "Address Book" tab

·      Select New " New Contact Group"

·       Enter the name of the contact  group

·      Click on Address Book button to select which address book

·      Add member to the group by either selecting from address list or typing into blank entry box

·      Click " Save"

       

 

j.        Send mail to members of mailing list (Contact) 

·        Login to your MSUM email account

·        Select "New"

·        Click “To:” icon in the To” box

·        Select desired Address Book from “Show names from” drop-down list

·       Scroll through contacts to find "Contact Group".

·        Click “To” or “Bcc” button to send mail  to all members of the Contact Group

·        Click “Ok”

·        Compose message and send