Source: Media Asia, 24 (4), 188-205 (1997)


Small is Beautiful: Informatization Potential

of Three Indian Ocean Rim Countries


SHELTON A. GUNARATNE
Moorhead (MN) State University

MOHD. SAFAR HASIM
Universiti Kebangsaan Malaysia
and
ROUKAYA  KASENALLY
University of Mauritius

 
Abstract
This paper reviews the arguments of the utopians and the dystopians on the current communication revolution, and makes the case that countries have no alternative but to join that revolution to compete in the world material economy. It uses a revised version of Kuo's (1993, 1994) model to document and analyze the three main dimensions of informatization—people, infrastructure and economy—as  they pertain to three relatively small Indian Ocean Rim countries—Malaysia, Mauritius and Sri Lanka. Using the backdrop of the countries constituting the South Asian Association for Regional Cooperation, it argues that smaller countries, as well as "fertile spots" in larger countries, with high achievements on the people dimension can leapfrog into "cyberspatial heights" in the global information society.  Malaysia is in the process of setting up its Multimedia Super Corridor determined to implement its Vision 2020 (Abdul Hamid 1993).  Mauritius, with its Informatics Park set up in 1994, has the potential of beating Malaysia in mainline telephone density at the turn of the century. Mauritius  can use the proposed South Africa-Far East fiber-optic cable from Cape Town to Penang, scheduled for completion in 2000, to reap multiplier benefits from the Internet, and offer competitive services in  telemedicine and teleconferencing services (Geisel 1997). Sri Lanka, though well situated on the people’s dimension, lags behind because of its stop-and-go economic policies and other reasons (World Bank 1996b). Although, under current projections, Sri Lanka is likely to be telecommunications poor even at the turn of the century, it may yet achieve its goal of becoming the "telecommunications gateway to South Asia" (Samaraweera 1996) if it adopts better policies to attract capital and develop high-performance computing capability (Induruwa 1996).


Contents

              The Utopians
              The Dystopians
               Summary                Measuring Informatization
                    People dimension
                    Infrastructure dimension: Mass media
                    Infrastructure dimension: Telecommunication
                    Infrastructure dimension: Computerization
                    Economy dimension
               Summary
                Malaysia
              Mauritius
              Sri Lanka
               Summary

Schumacher  (1973) popularized the phrase "small is beautiful" in relation to the problem of production. He saw merit in the principle of right livelihood in Buddha’s Noble Eightfold Path  because it implied "such a thing as Buddhist economics" (p. 44).  He said the question was not choosing between "modern growth" and "traditional stagnation" but a question of finding right livelihood: the right path of development, the Middle Way between materialist heedlessness and traditionalist immobility" (p. 51).

Gunaratne (1997) argued that Buddhist values did not stand in the way of  countries like Sri Lanka  to take advantage of the Third Communication Revolution1   to compete in the world material economy and enter the portals of the information society.  Carrying Schumacher’s metaphor further, this paper posits that relatively small countries, whether Buddhist, Islamic or Hindu, as well as "fertile spots" in big countries, have a good chance of becoming influential players in the world economy. Of the three countries on which we have focused in this essay, Malaysia is mainly Islamic, Mauritius Hindu, and Sri Lanka Buddhist.

Three of the Four Dragons, who have emerged winners in the world economy, are small in terms of both  population and territory.2 A highly motivated and literate  workforce helped these "dragons" to achieve economic success. Moreover, the small size of their respective territory enabled them to improve the infrastructure that produced their "takeoff" to the information society. Where similar preconditions exist, other small countries too can "takeoff."  It seems that Malaysia, Mauritius, and (with some reservations) Sri Lanka, among the "dragon"-sized countries along the Indian Ocean Rim, are well placed to "takeoff"  early in the 21st century in the order listed.3

We can retrieve the old development paradigm and creatively revise it to suit the information age. Rostow (1960) had argued that change in Europe had evolved slowly until a critical mass of people and resources had reached a takeoff point, at which time economic growth became self-sustaining. Lerner (1958) found in the Middle East some of the same patterns Rostow had described in Europe. Lerner, however, found that mass media use had an apparent influence in stimulating rapid change through the users’ inculcation of empathy--the ability to imagine what might be. Lerner’s semi-theory postulated that the mass media, along with urbanization and literacy, produced the critical mass of "modernity" that took countries to the takeoff point of self-sustaining economic and social growth. Lerner defined the goal of development as Western-style democracy. Schramm (1964) added to this paradigm by advocating the use of mass media as a key component of development programs because they functioned as the  "great multiplier."4

Kuo (1993, p. 324;1994, p. 143) has  conceptualized informatization (i.e., the entry to the information society) in terms of three dimensions: people, infrastructure and economy. The first is a measure of a country’s general literacy rate and level of education; the second a measure of the use of mass media, telecommunications and computerization; and the third a measure of the information workers and the information economy. Thus, in Kuo’s terms, the last dimension  represents the level of "informatization," the Third Revolution equivalent of what the old paradigm called "modernization." To informatize, a nation still must have the prerequisites of the old paradigm—literacy and mass media use–-plus some more attributes: a better-educated people, a higher propensity to use telecommunications and competence to apply computer technology. Kuo’s model omitted the old paradigm’s prerequisite of urbanization. Our revised model would restore urbanization to fit under the people dimension because  the infrastructure aspects of mass media, telecommunication and computerization are more likely to prevail under conditions of urbanization.

Thus the much-disparaged old paradigm retains its usefulness as a base for formulating the new informatization paradigm. The "takeoff" depends on the state of the infrastructure. Empathy may still be a pertinent attribute leading to informatization while greater political participation (democracy in the Lincolnian sense–-i.e., government of the people, by the people, for the people), as well as civic involvement, may well be a consequence of informatization

This paper will provide a general review of the recent literature on telecommunication and development paying attention to both the positive—utopian—and the negative—dystopian—views . Thereafter,  it will compare and contrast the three selected countries as potential hubs in the information superhighway against the background of the SAARC countries.5  Finally, it will assess the economic potential of  the three countries as the World Bank Group sees them against the background of their infrastructure development.

Literature Review

Ang (1993) has pointed out that the modern literature on telecommunications and economic development began to emerge from the 1970s consistently showing an  association between these two variables.  Ang reviewed the early literature in reporting his own study, which, contrary to expectation from previous studies, showed that the economic sectors caused international telephone traffic.  Hukill (1993), who developed "a proactive approach to the study of telecommunications rather than a reactive (impacts and effects) or passively derived (statistical representation) approach" (p. 333), has also reviewed the related literature.  Samarajiva and Shields (1990), who arrived at the conclusion that an adequate theory of telecommunication and development required an adequate treatment of power implications of communication technologies, reviewed much of the literature that backed the Parsonian assumption of the desirability  of the integration of the two variables.

This essay takes the view that within the framework of an interdependent global economy, countries have no alternative but to embrace that revolution. Although we take a predominantly utopian view of the revolution, we also recognize the possibilities of its negative consequences that the dystopians have described. Planners engaged in facilitating informatization need to envision ways and means of minimizing the potential dystopian consequences.
 

The Utopians

Gore (1996) has emphasized the international consensus on the five core principles that the global community must ensure to accommodate the best information network, a prerequisite to participate in the communication revolution: private investment, competition, flexible regulation, open access, and universal service.6  Careful planning to achieve the fifth principle, universal service (at a price that the majority can afford), must take high priority to avoid the dystopian consequence of  unequal access to the information superhighway.

Mahathir (1996) says that the "Internet-worked" electronic global village offers opportunities for national and local problem resolution, although equity and universal access will continue to remain key issues in multiracial and multireligious societies. Countries like Malaysia could use this global network to create the demand pull for service applications (in their multimedia super corridors), to enable children to do research through electronic libraries, to let customers pay their taxes and dues via the Internet, and even use electronic means to engage in the electoral process. Electronic governance might help realize the ideals of participatory democracy with greater transparency.  The responsibility for censorship7  might pass on from public agencies to societal organizations and institutions—the family, the school, the corporation, and the community. Because the knowledge society must also become the civil society, those who govern must ensure an economically just society, a fully caring society, and a mature, liberal and tolerant society.

Hudson (1997) writes that four major technological trends—capacity, digitization, ubiquity, and convergence—are driving the current telecommunications revolution, which parallels the emergence of a global economy. Investment in telecommunications could in itself contribute to economic, social, and political development.  Reliable telecommunications networks could improve the productivity and efficiency of agriculture, industry, and social services. New approaches to financing telecommunications in the developing countries were also creating incentives for investment that should help to close the information gaps between the  advanced and the developing regions.

Stevenson (1994) says that the world is at the beginning of the third communication revolution resulting from global networks exchanging exponentially increasing volumes of digitized text, sound, and pictures. This revolution, he says, is ending government monopolies on information, allowing insurgents to organize, destroying the legitimacy of repressive governments, and bringing down governments. He refers to the unofficial study that Saunders, Warford, and Wellenius (1983) did for the World Bank,  the Pierce & Jequier (1983) report, and the report of the Independent Commission for  Worldwide Telecommunication Development  [the Maitland Commission] (1984), all of which pointed out the telecommunication-produced benefits across the spectrum of development activities.

Menzies (1996) claims that the emerging information highway is becoming the axis of the new economy. It is increasingly the place where work is dispatched to new global and local labor markets, where work is done and supervised, and where "value" is added. The information highway is transforming indigenous institutions into mere extensions of remote information systems and service suppliers. Because this transformation is occurring over a relatively short period, it is more severe than what transpired in the Industrial Revolution.

Rheingold (1993) asserts that at the political level, computer-mediated communication, popularized by the communication revolution, has created the "capacity to challenge the existing political hierarchy’s monopoly on powerful communications media, and perhaps thus revitalize citizen-based democracy" (p. 14).  He adds that CMC has the potential to change people’s lives at two other levels: At the individual level, young people can migrate to CMC spaces to try new ways of experiencing the world; and at the interpersonal level, CMC offers a new capability of "many to many" communication.

Read and Youtie (1996) conclude that "government policies that facilitate the growth of telecommunications businesses are certain economic winners" (p. 7).  Their case studies show that Singapore and Richardson, Texas, have been telecommunications winners, primarily because of their local quality-of-life conditions, and their geographical positions.  New Jersey and LaGrange, Georgia, which have adopted "build it and they will come" (p. 109) strategies, can be judged as winners or losers depending on whether their telecommunications-infrastructure investments will pay off in education, health care, and new jobs. In Atlanta, however, the outcome had been  different. Read and Youtie have summarized the potential benefits and risks of various telecommunication policies adopted by the  states and local communities they studied.

Irving (1996) says that  developing countries can and must become a part of the information age because no country can be truly rich unless it has a robust telecommunications and information industry.  His utopian view is that developing countries  have the potential to leapfrog into sophisticated technologies such as wireless and satellites at a fraction of the cost of laying wire. He sees a clear role for the government: creating a structure that would enable its citizens to use these technologies to improve their quality of life.

Knight (1996), who endorses Irving’s utopianism, asserts that countries that fail to embrace the revolution are bound to become further marginalized and left out. The new technologies are lowering the cost of storing, processing, and transmitting information, knowledge, and even wisdom, Therefore, Knight contends that the less developed countries must build new learning systems, and mobilize international resources to create massive programs, community information and learning centers. In his view, these countries should solve the organizational, political, and regulatory obstacles so they could attract the resources they need. The World Bank, he says, aims to help countries create an "information-friendly environment" to facilitate the inflow of private capital eagerly awaiting investments in the telecommunications sector.  He points out that Brazil, Russia, and South Africa are among the countries that have great potential in building their information infrastructures primarily because of military reasons.

Goldstein (1996) says that different countries have used different ways to establish information networks. In Costa Rica, an early  adopter of the Internet to do government business, the law requires all citizens to be computer literate. The commercial and the academic sectors were also highly involved in extending Costa Rica’s information network. On the other hand, Goldstein points out, the Spanish PTT, which has acquired the monopoly rights to a number of PTTs in Latin America, was trying to crush the academic Internet services. China’s Ministry of Post and Telecommunications was also trying to control the Internet to the detriment of the country’s academic network.  One can infer from Goldstein’s utopian exposition that competition would yield the best benefits of the communication  revolution.

Rudenstein (1996) explains the benefits of the  communication revolution to higher education. He compares the advent of the World Wide Web to that of research libraries at the end of the 19th century.  He says the capacities and processes of the Internet are closely related to the university’s traditional forms of education.  Through the Internet, people can roam through the electronic equivalent of book stacks, with assistance from the electronic equivalent of reference librarians. Moreover, he says, the Internet can provide unusually rich course materials--densely woven, multilayered, and highly demanding new course materials.

Solomon (1997) argues that society will evolve along the complex international pathways of the global information superhighway just like the way that "American society evolved along the telegraph lines and railroads that opened up the West, and in the spaces created by the interstate highway network built after World War II" (p. 7). He says that the new technologies will have profound implications in relation to decentralization, and centralization; fragmentation, yet integration; transparency, mobilization, and rationalization; acceleration, and virtuality.  Fukuyama (1996) explains that the new technologies have promoted the democratic revolution at the level of ideology and institutions. He says that in the future the real impact of these technologies will be at the levels of civil society and culture. McLellan (1997) has summarized the expert views on the impact of the new technologies on the conduct of diplomacy.
 

The Dystopians

Scholars who apply the political economy approach to communication analysis on the lines of Smythe (1957) and Schiller (1969) exemplify the general  dystopian view of informatization. Rideout and Mosco (1997), who  follow this approach, point out the need to balance the tendency to assess communication policy on largely economic grounds by also paying attention to "the political dimension of communication policy" (p. 81), particularly in relation to democracy.  They look at the four central tendencies in contemporary communication policy: commercialization, deregulation, privatization, and internationalization.  They say that each of these processes suggests the value of the class power perspective, and challenges the potential to create the conditions for democratic communication.

Rideout and Mosco (1997) say that commercialization is reshaping public communication institutions to operate along private business lines, and that deregulation is diminishing or entirely scrapping public interest requirements to allow private industry to more explicitly pursue their market interests. They say that privatization is eliminating public communication organizations through sale to private interests. They contend that internationalization is encouraging the development of transnational media markets "by eliminating restrictions on corporate expansion and by establishing a global regulatory apparatus to manage the transition from national to global markets" (p. 100).

Mosco (1996) says that the changes that have occurred with the opening of telecommunication markets to more than one dominant service provider have caused political economists to react in three ways. First, they have examined this development in comparison to the cartel arrangements that characterized the early days of telecommunication. Second, they have "shifted attention from service providers to business and government users, arguing that their concentrated power means that whatever competition exits will be managed to benefit their needs for efficient and cost-effective services" (pp. 90-91). Third, they have "examined the changes in discourse that accompany structural changes, specifically by exploring the roots of a shift in the dominant rhetoric from that of ‘public’ service provided by regulated monopolies to ‘cost-based’ service offered by market competitors" (p. 91).

McChesney (1997) says that increasing private concentration and commercialization of the information superhighway would negate democracy. He argues that the new communication technologies would not solve social problems—such as poverty, environmental degradation, sexism, racism, and militarism—without conscious human intervention. In his view, the current "pro-market" policies would be "little short of disastrous for the quality of life for a majority of people" worldwide …. "The tension between democracy and capitalism is becoming increasingly evident, and communication—so necessary to both—can hardly serve two masters at once"  (p. 74).  Taking the opposite view of Rudenstein (1996), McChesney asserts that the rise of the Internet and the information highway would place the future of communication research at U. S. universities in jeopardy because of the "pressure on universities to elicit support from the corporate sector" and to link "education and research explicitly to the needs of business" (p. 74).

Vincent (1997b) casts doubts on the technologically driven visions of a universally accessible Global Information Infrastructure that "government officials, industry, and the majority of communication scholars" are trying to sell to the world’s people.  Programs such as the information superhighway and the GII, he says, "will serve little more than narrowly defined instrumental interests rather than the much larger and more encompassing goals" (p. 401) of the New World Information and Communication Order. In his view, it is extremely idealistic to envision the construction of "alternative structural possibilities and moral categories sufficient for a  more encompassing and humane context for the development, organization, and uses of the new means of communication" (p. 403). Vincent (1997a) argues that  the guiding principle in striving for a NWICO should be the notion of achieving social equity through communication. He, therefore,  asks for the application of communication  equity "to the use, access and distribution of all communication technologies," and the prevention of the domination of commercial interests over cultural concerns (p. 181).  He calls on the World Trade Organization, International Telecommunications Union, the World Bank and other bodies to join together and "dialogue on communication access" to achieve "a truly equitable situation" (p. 205).  Roach (1997) says that "information society thinking has been a hallmark of the Western world since the 1970s and that this reality was not unconnected to its strategy vis-à-vis the NWICO" (p. 111).

Winseck (1997) points out that the driving forces of technological and social change in Canada have been "privatization, the commoditization of information, increased industry concentration, commercialization of the policy sphere, and the centralization of political authority" (p. 108). Thus, Canada’s experience fails to reflect the "idea that new communication technologies will radically alter social relations and democratize communication" (p. 129). Winseck and Cuthbert (1997), who analyzed the recent international communication policies of North American Free Trade Agreement and the General Agreement of Trade and Tariffs, concluded that these policies "shield the new technologies and information services from citizens’ interventions," and, in doing so, "they institutionalize the biases of limited democracy’ against extensive citizen participation in public affairs, social change and the communicative generation of norms to guide the new technologies" (p. 17).

Hamelink (1994) refers to the four major trends in today’s world communication: digitization, consolidation, deregulation, and globalization.  He argues that the accumulation of these trends have disempowered the people in important ways.  "They make people powerless vis-à-vis the control of their own lives. They create a culture of silence in which people become beings for others. Disempowerment matters [because] it represents a basic violation of human rights" (p. 148).  The proliferation of digital technologies, for instance,  disempowers  people through new forms of dependence and vulnerability. The solution would be a people’s self-empowerment on a global scale—a global public sphere "in which people can freely express themselves, share information, opinions, ideas, and cultural experiences, challenge the accountability of power holders, and take responsibility for the quality of our ‘secondary environment’" (p. 149).

Mody, Bauer, and Straubhaar (1995) skeptically refer to telecommunication investments in the developing world as a "present-day gold rush" (p. xv).  They claim that the technologically driven  rhetoric fail to address the economic, social, organizational, administrative, and political aspects of communication problems.  They point out that the "information highway and other such proposals driven by economics and technology are not socially and spatially neutral" (p. xvii), and, therefore, not benefit hundreds of millions with limited purchasing power. Moreover, they say, the agenda of the promoters is central to the calculus. They mention that the extent of the use of telecommunication hardware will depend on the different systems of national and local ownership and control. They also assert that matters such as national security and sovereignty, as well as the privacy and surveillance of individuals, ought to receive proper attention. They  agree that the "domestic and foreign political context of each country will influence the particular balance of public and private capital in the ownership and control of its restructured telecommunications sector" (p. xxvi).

Petrazzini (1995) used the political economy approach to analyze the telecommunication reform experiences of Argentina and Mexico while also briefly examining the reforms in eight other countries: Chile, Colombia, Jamaica, Malaysia, Thailand, South Africa, Venezuela, and Uruguay. He found that the whole productive system quickly felt the mistakes committed in the design of new telecom regimes, which clearly had multiplier effects. He says that the success or failure of telecom privatization depends on two variables: "(1)  state autonomy from opposition of local interest groups, and (2) cohesiveness of policy makers, or, in its absence, the concentration of power in the head of the executive branch" (p. 192). He contends that "privatization and liberalization  are intricately linked, yet different processes" (p. 194).  Contrary to the conclusions derived from the European experience, he argues that relatively closed political systems are more successful in introducing telecom reforms than "more open polities" (p. 195).  Moreover, "initial outcomes of privatization are nuclear and benefits seem to be distributed in unpredictable ways" (p. 195).  Generally, the transition from cross-subsidy to cost-based pricing mechanisms benefited the long-distance users. The main beneficiaries of the reform process were the telecom service suppliers and the financial institutions who purchased the state-owned enterprises. He notes that "the opening of the economy to private ownership calls for a closing of the polity to widespread participation" (p. 197).

Marmaduke (1997) claims that the Internet "will bring not Enlightenment, but a new Dark Age of exploitation of Third World peoples through downsizing and automation of the resource extraction network, both in raw materials and human labor." He says that the present technological advances will serve only the clerical and burgher classes, excluding  95 percent of the world’s people. His gloom is predicated on the basis of his experience as a technical engineer who found that in remote areas of Central America a subscription to the DirecPC DBS network was too expensive, and also required a continuous international long-distance dial-up telephone connection to an Internet Service Provider.
 

Summary

The preceding review makes the point that countries must weigh the utopian an dystopian views of informatization when they make decisions to expand their telecommunication and computerization infrastructure to compete in the world material economy rejuvenated by the communication revolution.

The utopians believe that countries can best achieve open access and universal service within a framework of competition, flexibility and private enterprise. They also believe that the global village offers vast opportunities for countries to solve national and local problems, and enable students to access knowledge through multilayered electronic libraries along the  global information highway. Investment in telecommunications, moreover, would produce multiplier effects leading to economic, social, and political development. They assert that the new communication technologies will undercut monopolies on information, curtail censorship, and promote citizen-based democracy.  They also point out that developing countries can leapfrog into the new sophisticated technologies.

The dystopians say that the economic arguments for the new technologies must be balanced against the political effects, as well as against the social, organizational, and administrative aspects. Countries must pay heed to their security and sovereignty while citizens ought to be concerned with privacy and surveillance. They point out the negative effects of commercialization, privatization, deregulation and internationalization. They say that the tension between capitalism and democracy will further erode the latter, and lead to commercialization of education as well. Such an environment would further downgrade the goals of NWICO. They point out case studies to document that the new technologies will not democratize communication. They assert that these technologies will disempower people through new forms of dependence. Moreover, a wrong decision on a telecommunication regime would have negative multiplier effects; and the main beneficiaries would be telecom service suppliers and investors. They also say that the large majority of the world’s poor cannot bear the cost of accessing the new technologies.

Informatization in Selected Countries

Gunaratne (1997) has argued that developing countries have no option but to enter the information superhighway to compete in what Gunder Frank (1993) calls the "global material economy." Gunder Frank, who says that his original  dependency theory8   provides no way out for the developing world, now points out the reality that each country must adopt the economic strategies that best suits it to compete in the capitalist world economy.  Galtung (1993) states that such competition requires each country to pay attention to three economic indicators: the ratio of price to quality, the degree of processing from the raw, and the synchrony of the finance and the real economy.  The Four Dragons have already set the examples for other developing countries to try. In this context, the significance of informatization  becomes quite clear.

The World Bank (1994) offers an example relating to the $100 billion garment industry, which provides substantial export earnings to Mauritius and Sri Lanka, among many other countries: When a clerk at a retail franchise in Tyson's Corner, Virginia, rings up the sale of a shirt, the information is automatically transmitted to the main computer at the company's headquarters in Europe, where demand and sales are assessed. Orders are sent to the textile mills (perhaps in Indonesia) to produce the materials and ship them to assemblers (perhaps in the Philippines and Sri Lanka), from where the final product is shipped in small batches directly to the retailer in Tyson's Corner. With these telecommunications links the restocking cycle is completed in about 30 days. Countries without these links cannot effectively participate in global trade.
 

Measuring Informatization

Kuo (1993, 1994) offers a three-dimensional model to measure the process of informatization by identifying 12 indicators that, not surprisingly, overlap with the modernization variables in the old paradigm as pointed out in the introduction to this essay. With the end of the Cold War and the recognition of the global material economy, as Mowlana (1996) points out, the  "’rise’ of the dominant paradigm was indeed real, but its reported decline was only a myth" (p. 207).

Kuo (1993, 1994) starts with the people dimension. To measure the information capability of the people, he suggests two indicators: general literacy rate and level of education. The second prong of the model is the infrastructure dimension, which has three sub-dimensions: mass media communication (measured by the degree of newspaper, radio and television penetration), telecommunication (measured by telephone and telex use), and computerization (measured by computer penetration, degree of computer application, and information technology expenditure). The final part of the model is the economy dimension, which measures the information sector through two indicators: information economy (share of primary information sector in total economy) and information workers as a percentage of the total labor force.
 

People dimension.

TABLE 1 provides the basic demographic and economic indicators for Malaysia, Mauritius, and Sri Lanka against the backdrop of SAARC. Although Sri Lanka is ahead of all other SAARC countries in per capita income, it is well behind both Malaysia and Mauritius. The latter two countries are also way ahead in urbanization, an important indicator that can expedite informatization in our view. Even within SAARC, Sri Lanka falls behind Pakistan, Maldives, and India. (As we argued earlier, urbanization should be part of the people dimension.)  Mauritius, however, is at the lower end of GDP real growth.9

The general literacy indicator is Sri Lanka’s real strength. As TABLE 2 shows, it is ahead of both Malaysia and Mauritius, and second only to Maldives within SAARC. Kuo (1993, 1994) operationalizes the relevant level of education as the percentage of population enrolled in tertiary education. Although this is an important indicator, the reliability of the available data on the number of tertiary-level students is rather suspect. Because the United Nations (1995b) does not provide the particular data for Sri Lanka, the table has substituted the data from Goonasekera and Holaday (1993). However, the numbers for this indicator supplied by these two sources show wide discrepancies.10  Therefore, we refrain from comparing the countries on the basis of the U. N. data in the table.
 

        Infrastructure dimension: Mass media.

TABLE 3 to TABLE 5 provide the U. N. data relevant to determining each country’s general mass media penetration.  In daily newspaper circulation per 100 people, Malaysia stands out despite a circulation dip for 1992. Sri Lanka leads the SAARC countries in newspaper penetration even though it has failed to reach the minimum standard of 10 daily newspaper copies per 100 people that UNESCO proposed in 1962. Considering Sri Lanka’s high literacy, its newspaper penetration should logically be higher than that of Malaysia or Mauritius. Its low per capita income, as well as the relatively high price of daily newspapers, i. e., about 20 U. S. cents per copy, stands in the way of expanding circulation. In the case of Pakistan, data show a 56 percent dip in circulation from 1990 to 1992.

Radio penetration, i.e., receivers per 100 people, has consistently gone up for all the countries listed. Malaysia, Mauritius, and Sri Lanka head the list in that order. Only Maldives has reached double digits among the other SAARC countries. The minimum standard that UNESCO set in 1962 was five radio receivers per 100 people. Bangladesh, Bhutan and Nepal has yet to reach that standard.

Television penetration, i.e., receivers per 100 people, has also consistently gone up for all the countries listed. Again, Malaysia, Mauritius, and Sri Lanka head the list in that order. However, all the SAARC countries are well below the average television penetration for the world, 22.8 per 100 people, and for Asia, 17.2 per 100 people. Because television sets and computers are in the process of merging, the television penetration indicator is significant as a measure of informatization.
 

        Infrastructure dimension: Telecommunications.

Telephone density, i.e., main telephone lines per 100 people, is a vital indicator of informatization. TABLE 6 shows that Malaysia and Mauritius are ahead of both the world average, 12.4 per 100 people, and the average for Asia, 5.38 per 100 people. All the SAARC countries, except Maldives, are well below the average for Asia. It is clear that populous India and Pakistan have beaten Sri Lanka, which has now awakened to the problem. The annual report of the Central Bank claims a 1996 telephone density of 1.39 for Sri Lanka in comparison to 1.11 for 1995 in the ITU data (Sunday Observer, May 18, 1997). Current projections show that in the year 2000, Mauritius will beat Malaysia in main telephone line penetration; and Maldives, Pakistan, and India will substantially increase their lead over Sri Lanka.

Since Kuo’s (1993, 1994) study, cellular telephone density and radio paging density have become important indicators of the infrastructure dimension. TABLE 7 shows the data for these indicators. Malaysia stands way ahead in cellular telephone density followed by Mauritius.  Sri Lanka’s cellular mobile subscribers (71,228 at the end of 1996, according to the Central Bank annual report), however, constitute 20.6 percent of total telephone subscribers compared to Malaysia’s 20.8 percent and Mauritius’ 7.3 percent ((ITU 1997, pp. A-32-34). Malaysia leads in radio paging density as well although it is below the average for Asia, 0.85 per 100 people. The Central Bank annual report claims Sri Lanka had 10,721 radio paging subscribers at the end of 1996.

Kuo’s (1994) use of telex as an indicator is already outdated because of its decline resulting from greater use of  facsimile, e-mail, and other value-added services (APT YearBook 1997, p. 528). TABLE 7 provides the number of telex subscribers with no attempt to estimate its decreasing density.  The table also presents the data for international outgoing telephone traffic (minutes per person) as another indicator of informatization infrastructure. Malaysia, Mauritius, and Maldives stand at the top on this indicator.
 

        Infrastructure dimension: Computerization.

 Kuo (1993) says, "Computerization is an indicator that is commonly believed to be most closely associated with the level of informatization. Similar to telecommunications, computerization also has a mutually causal relationship with economic development and the level of per capita income" (p. 329). TABLE 8 shows the estimated number of computers, as well as the computer density, i.e., computers per 100 people, for the listed countries. Malaysia and Mauritius are again in the lead even though they are below the world average of 4.23 per 100 people. SAARC countries, where data are available, are below the average for Asia, 1.23 per 100 people, except for Maldives.11

TABLE 8 has introduced another important indicator of computerization, Internet user density, i.e., Internet users per 1 million people. Unfortunately, the data are not available for all the listed countries. Malaysia is miles ahead of SAARC countries on this indicator. Within SAARC, India and Nepal are ahead of Sri Lanka. Internet became popular worldwide with the onset of the World Wide Web. At the time of the Kuo (1993, 1994) study, the worldwide use of the Internet was at an incipient stage.

Kuo (1994) suggested two other indicators to measure computerization: computer application, i.e., percentage of organizations using computer systems, and IT expenditure per US$1,000 GDP.  However, he did not report the data for computer application, although he cited  the IT expenditure reported in Straits Times (Dec. 4, 1986). Malaysia’s IT expenditure was reported as US$5.2 per US$1,000 GDP. Our search for more recent data failed.
 

Economy dimension.

Kuo (1993) admits the difficulty of finding the data to measure the economy dimension. He wrote that data on the information economy, i.e., share of primary information sector in the total economy, and on information workers, i.e., percentage of information workers in the total labor force, "are both missing from most of the countries in our study" (p. 330). We found the same true for Mauritius and the SAARC countries in this study. However, we contend that the data for the first two dimensions—people and infrastructure—provide a sufficient idea of the degree of informatization in developing countries even without the data for the economy dimension.

 Jussawalla, Lamberton, and Karunaratne (1988) provided some theoretical and methodological guidelines for the measurement of the information sector in several Asian and Pacific countries. Kuo (1993) cited their estimates of the size of the primary information sector as a percentage of the GDP (factor cost) for four ASEAN countries. That percentage for Malaysia in the 1970s was 16. Our attempts to find authoritative estimates of the current percentages for any of the selected countries were not successful.
 

Summary

Malaysia and Mauritius are most likely to be winners in the communication revolution at the turn of the century in comparison to the SAARC countries. Current data show that these two countries score relatively well on the people and infrastructure dimensions of Kuo’s (1993, 1994) informatization model, which we revised to include indicators such as urbanization, and density of cellular telephones, radio paging, and Internet users. We have not found any recent data for the economy dimension. However, the other two dimensions can clearly show the level of informatization for most developing countries. As a small country that scores high on literacy, Sri Lanka can become another winner if it emulates Malaysia to formulate an information society vision. If not, Maldives, Pakistan, and India, despite the latter two’s weakness on the people dimension, can beat Sri Lanka on the telecommunications front in the year 2000.

Economic and Infrastructure Assessment

Read and Youtie (1996) buttress Schumacher’s (1973) belief in "small is beautiful" when they point out the telecommunication successes of small cities, not just states or countries. This is the reason why we take the view that smaller countries, as well as "fertile spots" in larger countries, with high achievements on the people dimension can leapfrog into "cyberspatial heights" in the global information society. Hence the success of Bangalore, the "fertile spot" in India, which will take many years to informatize as a nation.12  Naisbitt (1996) writes: "Bangalore, with its seven software development parks and 5 million people, is one of the world’s largest exporters of computer software" (p. 184). Putrajaya will be the "fertile spot" in Malaysia, which has a vision of informatizing as a nation by 2020. Sri Lanka, which is smaller than Malaysia in territory, has yet to envision its "fertile spot" despite its telecommunication minister’s wish for the country to become the "telecommunications gateway to South Asia" (Samaraweera 1996).  Such "fertile spots" are likely to generate multiplier effects throughout a country. Perhaps its worthwhile for Sri Lanka and Maldives, the two small SAARC countries that are quite high on the people dimension, to work on a joint "fertile spot."
 

Malaysia

The World Bank (1996a) says that Malaysia’s real GNP has grown at an annual rate of 8.5 percent since 1988. This growth has been led by a strong expansion in manufacturing, especially in export-oriented industries such as electronics and electrical machinery. The Fifth Malaysia Plan (1986-90) promoted the private sector as the main engine of growth and introduced some deregulation. Poverty alleviation has been one of Malaysia’s outstanding achievements. Malaysia’s dynamic economic performance has placed it in a strong position to achieve its "Vision 2020" objective of reaching the status of a developed country by 2020. This requires sustaining an annual growth rate 7 percent over three decades. The Sixth Malaysia Plan (1991-1995) allocated more than US$1 billion to higher education and US$232 million to industrial training. A main objective of the Seventh Malaysia Plan (1996-2000) is raising productivity growth in the medium term with initiatives to upgrade the labor force, restructure poverty alleviating policies, improve the transport infrastructure, protect the environment, promote technological deepening of firms, develop the service sector, and privatize public enterprises (Malaysia 1996).

 Malaysia has put in place a plan to leapfrog into "cyberspatial heights" in the global information society with the creation of its Multimedia Super Corridor. MSC has targeted seven flagship applications for development by 2000: electronic government, telemedicine, smart schools, a national multipurpose card, R&D clusters, worldwide manufacturing webs, and borderless marketing centers. The MSC, a 15-by-50 kilometer zone extending south from Kuala Lumpur to the new international airport in Sepang, will have a high-capacity global telecommunications and logistics infrastructure built upon the MSC’s 2.5-10 gigabit digital optical fiber backbone. Malaysia’s attempt is to develop its own socio-technical capability for a smoother transition into the information age (Mahathir 1996). The MSC is the brainchild of the National Information Technology Council, which the government created in 1994 to guide the nation’s IT development

Karthigesu (1993) has provided a description of the communication scene of Malaysia. Lowe (1994) has documented the policy formulation and articulation process that went into the shaping of Malaysia’s current IT policy. Hudson (1997) has described Malaysia’s telecommunication sector and the policy issues involved. She makes the point that Jabatan Telekom Malaysia, the regulatory agency, "is really not independent of either the government" or Syarikat Telekom Malaysia, the partially privatized operator. She says, "The reliance on Telekom Malaysia as ‘career of last resort’ is also problematic" (p. 311). The APT Yearbook (1996, 1997) provides a historical sketch of telecommunication development in Malaysia, and describes the contemporary growth of the country’s telecommunications network, including the cellular systems, data communications services, and satellite systems.

The Malaysia East Asia Satellite 1 came into operation in January 1996 to carry regional telecommunications traffic and to provide broadcast services. MEASAT-2 began operation in November 1996. A bigger third satellite is scheduled for launching in 1998 to allow Measat Broadcast to use several hundred channels for broadcast into niche markets around the world. Measat Broadcast aims to develop 22 digital TV channels of laser disc quality and eight radio channels with compact disc quality sound under the name Astro.13  The company will locate its  All-Asia Broadcast Center in the MSC. The Malaysia Space and Telecommunications Research Consortium was scheduled to launch the country’s first micro-satellite in 1997 and a second by 2000.

By  2005, Malaysia will have a fiber-optic cable network of  57, 200km in the country thereby establishing a telecommunication infrastructure on par with the advanced world. Moreover, Malaysia, South Africa, and Mauritius are in the process of laying the South Asia-Far East submarine fiber-optic cable from Cape Town to Penang via Mauritius, a project due for completion in 2000.  Because this project is open to other international players, SAARC countries like Sri Lanka and Maldives can take advantage of the opportunity.  With these and other developments, Malaysia appears determined to be a winner in the Third Communication Revolution.
 

Mauritius

A mid-ocean island state, Mauritius for the past two decades has moved steadily away from an essentially agricultural-based (sugar) economy to a manufacturing (textile and apparel) economy, and is now diversifying toward an information economy. This second transition is by no means an easy process because it involves a shift from traditional labor-intensive industries to capital-and technology-intensive industries. However, the island possesses some of the fundamental ingredients qualifying it for such a transition: strong human-resource capacity, good information infrastructure and the required commitment from government.

The World Bank (1995) expert S. Gray states that Mauritius is synonymous with an African success story. Its real growth, over a quarter century, has averaged an annual 6 percent thereby increasing its real per capita income four fold and eliminating the country’s unemployment. However, new competitors (e.g., China) have emerged in the traditional Mauritian labor-intensive exports, causing a steady decline on returns to investment in the Export Processing Zone. The problem is the failure of productivity to keep up with wages. Mauritius, thus, has taken steps to strengthen its technology capacity, and to enhance flexibility in the markets for labor and capital. The government and its partners have focused their efforts on developing a more supple and competitive incentive framework while building the structures for a know-how rich and information-based economy.  Mauritians view their country as a potential Indian Ocean "tiger," and they are emulating the Hong Kong and Singapore approaches. Their vision is to grow at 6 percent annually through the year 2000. Their long-range plans include the development and export of financial, consulting, trade, communications, education, and other information-intensive services.

To meet the challenges from international competitors, Mauritius has taken steps to boost productivity, quality, and technology. It has implemented a program to introduce productivity measurement at both the company and sectoral levels, along with productivity awareness campaigns. It has also set up the Mauritius Technology Diffusion Scheme, a demand-responsive means to promote private sector delivery of technology services. To ensure quality, the government has developed an integrated MSTQ (metrology, standards, testing, and quality) strategy for execution by the Mauritius Standards Bureau. The World Bank has collaborated with the National Computer Board (1991) to provide advice on how best to establish an information-based economy. The World Bank (195) asserts that for small countries like Mauritius, foreign investment can be an effective instrument of accelerated technology transfer because such investment can allow countries to leapfrog stages of economic development.

Geisel (1997) says that Mauritius will emerge a winner in the communication revolution if it can accomplish computer education and training in schools; provide easy and cheap access to telecommunication, especially the Internet; maintain the smart policies on reasonable taxation, attractive offshore regulations and institutions, no exchange controls, etc.; and protect intellectual property.  He points out that Mauritius can strongly compete in the IT world in finance, training, manufacture of IT and telecommunication products, and effective use of the SA-FE submarine cable (described in the preceding section).
 Mauritius has set up several training institutes to cope with the retraining and upgrading of its workforce. To fully classify itself as an information society, the island is targeting a critical mass of information workers by the turn of the century.  Thus, steps are afoot to disseminate computer, information and technology literacy across the Mauritian workforce. Projects such as the Mass Computer Awareness Program and the introduction of IT in the school curriculum are expected to forge this new culture among the working population.

High investment in building information infrastructure has resulted in an excellent telecommunications and information network. This area has attracted investments of about US$30 million for the1994-95 financial year (Mauritius Telecom 1994 Statistics). This represents an 8 percent increase over the preceding year. This financial year, a contract is on for providing 50,000 wireless telephones.

State-of-the-art networks (fiber optics and digital technology) provide instantaneous connection both locally and internationally. The business sector has access to a panoply of value added services, such as ISDN, teleconferencing, and the Internet. Mauritius Telecom recently announced that it would review its tariff structure so as to align it with international competitors.
This new surge in telecommunication development is in line with the pending liberalization and privatization schemes. Mauritius has signed the World Trade Organization’s global pact for opening up domestic markets.

In 1994, Mauritius set up an Informatics Park offering competitive satellite connection to most countries. The park has attracted several international companies, which use Mauritius as an information hub. Mauritius tops the list of African countries with the highest telephone density. The growth of mobile telephony has accelerated over the last few years as the numbers of providers has increased from one to two. This has had a cascading effect on the tariff structure and made mobile telephony a more accessible and affordable technology. Computer usage has significantly increased at various levels: 70 percent of large-scale organizations use computer systems, and the computer density stands at 4.4 personal computers per 100 people14  (National Computer Board, Statistics 1996). Schemes such as the Computer Assistance Program for Enterprises and the MTDS promote the strategic use and application of IT in the workplace.

Mauritius has developed a National Information Infrastructure plan to provide the necessary framework for the diffusion and dissemination of an information culture and infrastructure on the island. Moves toward a new public service philosophy of providing efficient and effective information networks have brought in new ventures with the private sector. The government has increased private sector participation through schemes such as build-transfer (B-T) and revenue sharing arrangements (RSA) in major information infrastructure building and upgrading.

Mauritius’ geographical location requires it to play an important role in the process of regionalism. Thus, moves are afoot to initiate Mauritius as a strategic information hub.

Mauritius Telecom has taken the initiative to seek new opportunities in neighboring countries, such as Madagascar and Mozambique, in the telecommunication sector. Projects such as establishing a regional database and creating special telecommunications zones are also in the offing. Mauritius’ role in such STZs could be that of a teleport or corridor of access for member countries. Although embarking Mauritius in a new process of development geared toward making it a fully functional and operational information society involves many challenges, it seems that the country is on the right track.
 

Sri Lanka

Romer (1993) asks: "Why has Mauritius grown much faster than India or Sri Lanka?" His answer:

Quite possibly because the country adopted a policy of supporting an export processing zone, an administrative arrangement with no geographic restrictions and no major additional investment in infrastructure. The EPZ in Mauritius offered foreign entrepreneurs unrestricted, tax-free imports of machinery and materials, a 10-year income tax holiday, centralized government wage setting, and implicit assurance that labor unrest would not be tolerated. Also important: no restrictions were placed on the ownership of investments or the repatriation of profits. (Romer 1993, paras. 1-2).
 These incentives brought in entrepreneurs with ideas about the textiles business, and they made the island a garment-producing center. That know-how was what "allowed Mauritius to grow faster than Sri Lanka, where investment in education was higher" (Romer 1993). "Sri Lanka might invest heavily in education, but it has remained somewhat isolated from economically important ideas in use in the industrial countries. As a result, its potential for development has hardly been exploited." Romer says that it is important for small countries to encourage the production of ideas.

The World Bank (1996b) clarifies that "Sri Lanka could have achieved the growth rates of its East Asian neighbors had it not been for a history of ethnic conflict, political unrest, and stop-and-go economic policies, often associated with election cycles" (para. 4). Ahmed and Ranjan (1995) explain that the country’s weak economic performance also largely reflects: weak economic management, poor management of public spending, mixed performance in exchange-rate management, prolonged trade protection, weak financial policies, continued distortion of agricultural policies, and inflexible labor markets, as well as problems with the quality of the labor force.

 Sri Lanka remains a low-income country compared with Malaysia and Mauritius both of which are upper middle income. Although the country has achieved remarkable success in human development, the World Bank (1996b) says the country’s long-term growth rate in per capita terms has averaged an annual 2.5 percent since 1960.  From 1977 onwards, the country has sought to increase the role of markets and the private sector, but the reform program faltered because of the civil conflict. The economy strengthened in the early 1990s, and the real per capita GDP increased at an average rate of 4.3 during 1989-94.  The government’s medium-term goal is to sustain economic growth of 7 percent by 1998. Garments account for half of the country’s exports while tea accounts for another 20 percent—a clear case for further diversification. Since 1950, the World Bank Group has lent Sri Lanka US$1.9 billion for 84 projects.

The World Bank’s support for reforms in the telecommunications sector has already stimulated private investment and interest. Early 1996, the bank approved a US$15 million credit to reform and provide technical assistance to the Sri Lanka Telecommunications Authority—which became the Telecom Regulatory Commission in February 1997—for the improvement of telecommunication sector regulations and to the Public Enterprise Reform Commission for the reform of public enterprises. Sri Lanka Telecom, the country’s main telephone operator, now provides only about 1.4 lines per 100 people—considered low for a country at Sri Lanka’s income per capita. Because of SLT’s inability to meet the demand for main telephone line service, four licensed cellular operators—Celltel, Mobitel, Lanka Cellular, and MTN—were able to entice 71,228 subscribers by the end of 1996 (APT YearBook 1997; Sunday Observer, May 18, 1997).

The TRC has recommended a full liberalization of all telecommunication sectors while allowing SLT to run the international call services as a monopoly until 2000. (Daily News, May 4, 1997). Somasiri (1996) states that a consortium of financial consultants has advised the government on restructuring the telecommunication sector to solve the problem of inadequate funds so "Sri Lanka could join the countries having a satisfactory teledensity ratio" (p. 26). He says the SLT, being a 100 percent government organization, had no additional funds forthcoming by way of capital investments. In 1996, the government issued licenses to Telia Lanka and Lanka Bell to provide islandwide basic telephone services based on digital wireless local loop technology. The two companies are expected to bring in US$250 million by 2000 and provide 200,000 telephones within two years.. At the end of 1996, Sri Lanka had 527 WILL subscribers. The country also has four mobile operators providing paging services, four operators providing data communication services and one operator providing radio trunk services. Despite these developments, the ITU projections for Sri Lanka’s telecommunication structure are bleak (TABLE 6).

Induruwa (1996) says that Sri Lanka had made no serious attempt to provide a regular data communication service until 1990. In 1995. The country started witnessing a rapid growth in the information services industry. Within about a year, half a dozen Internet service providers were offering their services, in addition to two cybercafes. Induruwa points out that while India had more than a decade’s experience of achieving high-performance computing ability, Sri Lanka had never acquired supercomputing power.  Induruwa argues: "If Sri Lanka is to attain a commanding position in the international IT scene, then it is necessary to create an environment, at least on par with the economies it competes with, to quickly strengthen its IT workforce and arm them with suitable skills. Today it has come to a point that this is not simply achievable without suitable data communication infrastructure." He has, therefore, urged the telecommunication operators to provide high-speed backbone channels in the country as a high priority. Sri Lanka should come up with a telecommunication policy, he says, to encourage operators to offer cost effective state-of-the-art data communication services covering the whole country.15

The Sri Lanka Central Bank, however, paints a rosy picture in its 1996 annual report, which says that the telecommunication sector is the most dynamic and fast growing of all economic infrastructure sectors. The SLT reconstituted itself as a government-owned limited liability company in September 1996. It completed its second telecommunication development program (1990-1997) one year ahead with funds from the World Bank, the Asian Development Bank, Japan’s OECF, and a Finnish export credit company. The SLT is operating within a master plan extending to 2015. It’s now on to its third telecommunication development program (1996-2000) with a planned investment of US$136 million (Sunday Observer, May 18, 1997).

SLT is in the process of transferring circuits from satellite to cable to take advantage of lower costs (APT YearBook 1997). Sri Lanka has access to the analogue-type cable SEA-ME-WE 1, and the digital cable SEA-ME-WE 2, the world’s longest, commissioned in mid-1994. SEA-ME-WE 3 cable, scheduled to come on line in December 1998, will also have a landing station in Sri Lanka.16  The new cable, which uses SDH multiplexing technology, will be eight to 16 times faster in transmission speed. It will be particularly suitable for broadband services and very-high-capacity leased lines. Sri Lanka may find it advantageous to link with the new SA-FE cable to reach southern Africa as well. With such cable connections, the country should be able to lower international call charges and compete more effectively in the global telecommunication market.
The chairman of Sri Lanka’s latest Internet service provider, Pan Lanka Networking, gave the following answer to a journalist who asked: "Sri Lanka is a poor country. Already we have [six] Internet services in our country. So how could you, in such a background, think that you could be of great service?"

Now we have about 100,000 personal computers in Sri Lanka. It has large-scale industries approximating 3,600, most of them under the Sri Lanka Board of Investment. There are approximately 7,500 small-and medium-scale industries. There are 28 commercial banks—both state and private. There are 1,600 registered export and import companies. There are 17 electronic and printed media stations and channels.17  There are 11 universities. Then there are numerous intermediate and higher educational institutes—both technical and non-technical. We have a valuable tourist industry, and we also have a strong network of foreign overseas agencies, such as AFP, Reuters, etc. So all these demand cost-effective faster and better service. For example, suppose you want to send a Telex message on an A4 paper to USA. This will cost you Rs. 275, and it will take 180 seconds. If you use a Fax machine for the same purpose, you will spend Rs. 150, and it will take 60 seconds and also the availability of an IDD facility is a "must." On the other hand, if you use the Internet, it will cost you for the same A4 type paper message only Rs. 5 and will take only 30 seconds. Now what does all this mean? Time and money! (Daily News, March 30, 1997)


Summary

The economic and infrastructure assessment of the three countries—Malaysia, Mauritius, and Sri Lanka—clearly shows that Malaysia is in the best position to be a winner  in the third communication revolution. Mauritius is taking advantage of its small population and land area to prove Schumacher’s "small-is-beautiful" metaphor. It is racing ahead to be a winner. Sri Lanka, which took the bullock-cart approach (Gunaratne 1997), has belatedly awakened to its plight. It’s scrambling its way to get on a bicycle unable to find the money for a racing car. However, its literate population is most likely to emulate Malaysia’s vision and prove that small is beautiful much sooner than the present projections indicate.

Conclusion

This essay argues that developing countries have no alternative but to brace up to join the communication revolution, and compete in the world material economy. Countries should assess the views of both the utopians and the dystopians, summarized in this essay, when making decisions on how best to enter the information superhighway. Open access and universal service should take high priority in their infrastructure development plans. Countries can learn much from Malaysia’s vision as well as Mauritius’ Middle Way, which exemplifies what Schumacher (1973) calls the right path of development.  Sri Lanka, though a laggard in informatization, has the potential to turn the tables in its favor because of its highly literate population, who could insist on instituting computer literacy and installing islandwide high-speed backbone channels vital for informatization.

The communication revolution offers opportunities not only for small countries with the right indicators on Kuo’s (1993, 1994) model, but also for "fertile spots," like Bangalore, in big countries to leapfrog into "cyberspatial heights" thereby producing multiplier effects. Small countries within regions, like Maldives and Sri Lanka, which score well in the people dimension, can team up to achieve economies of scale in building their infrastructure.  The indicators of the old paradigm of modernization have re-emerged with revisions as the new paradigm of informatization.

The state-of-the-art digital fiber-optic cables spanning the oceans, like SA-FE and SEA-ME-WE, offer countries like Malaysia, Maldives and Sri Lanka opportunities to competitively lower their international telecommunication tariffs.  Countries should install such fiber-optic networks to cover their territorial boundaries as well to achieve the goal of providing affordable universal service for their citizens.

The concept of global cellular communication using intermediate-circular-orbit and low-earth-orbit satellites offers a glimmer of hope for rural communities in developing countries. Four mobile satellite network operators are developing such systems to offer a global system by 2000—Globalstar, Odyssey, Iridium, and Inmarsat ICO (The APT YearBook 1997).  The current cost of such global cellular phones are beyond the reach of rural folks in the Third World. However, when and if the prices come down, rural folks could hope to reach "cyberspatial heights" as well.
 

Notes:

1The world is now going through the third communication revolution resulting from the convergence of communication satellites, computers and digitization. Digitization converts all information—text, sound and pictures—into a binary code that can promptly travel through a global network of computers linked by telephones, fiber optics and  satellites. The first two communication revolutions were the evolution of writing and the invention of printing.  "Written language ended the power monopoly of the elders who preserved and passed on the oral sagas and poems that contained the accumulated knowledge of preliterate tribes … [Printing] challenged the church’s monopoly of information, its monopoly of truth, and changed the world for ever" (Stevenson 1994, 262). The third revolution might shift the national and global power structure in ways yet to be seen. The Commission on Freedom of the Press (1947) titled the third chapter of its report  "The communication revolution," which, it said, was "far from completed" (p. 31).  That revolution, which brought in computers, satellites, etc., as the century progressed, will continue on to the next millennium.

2 The Four Dragons are Hong Kong, Singapore, South Korea and Taiwan. Hong Kong has a population of  6.3 million and an area of 1,040 sq. kms; Singapore a population of 3.4 million and an area of  632.6 sq. kms; South Korea  a population of 45.5 million and an area of  98,480 sq. kms; and Taiwan a population of 21.5 million and an area of  35,980 sq. kms (World Factbook 1996). Strictly speaking, Mauritius is smaller in population than any of the Dragons though bigger in area than Singapore; and Malaysia is comparable to Taiwan in population but far bigger in area than any of the Dragons.

3These three countries belong to the 14-member Indian Ocean Rim Association of Regional Cooperation formed on 16 March 1997 in Mauritius "to promote the sustained growth and balanced development of the region and of the member states, and to create common ground for regional economic cooperation."  The other members are Australia, India, Kenya, Oman, Singapore, South Africa, Indonesia, Madagascar, Mozambique, Tanzania and Yemen. The IORARC, therefore, overlaps some countries in the South Asian Association for Regional Cooperation (SAARC), Association of South East Asian Nations (ASEAN) and Asia-Pacific Economic Cooperation (APEC) regional groups.

4Stevenson (1994) provides a good summary of the old paradigm (pp. 233-234).

5We selected the SAARC countries for the background analysis because we presumed that the three countries highlighted in this paper can play a big role as hubs in the SAARC region within the expanded IORARC framework. Moreover, other researchers (see Wang 1994) have already analyzed the informatization potential in ASEAN and APEC countries with little attention paid to SAARC countries. Mauritius is ethnically related closely to SAARC countries with 68 percent of the people identified as Indo-Mauritian (World Factbook 1996).

6A meeting of the International Telecommunications Union in Buenos Aires adopted these principles in 1994. The G-7 Telecommunications Ministerial in Brussels affirmed them in 1996. The APEC and the Summit of the Americas have reaffirmed them.

7Santoso (1997) mentions that the Internet has been beyond the reach of state censorship in Indonesia, where an estimated 100, 000 people are online. These Internet users have inspired the growth of cyberspace news agencies. Schmitt (1997) describes how a Serbian pro-democrat, Drazen Pantic, used the global character of the Internet to break President Slobodan Milosevic’s control of Serbia’s domestic news media.

8Barnett, Jacobson, Choi, & Sun-Miller (1996) explain the dependency theory and its relationship to Wallerstein’s (1976) world system theory.

9The World Bank (1995), however, reports an average annual real growth rate of 6 percent for Mauritius.

10The Asian Communication Handbook (Goonasekera & Holaday 1993) lists the following student numbers for Malaysia: 79,651 (universities), 41,695 (pre-universities), 18,846 (vocational), and 5,510 (technical). It provides the following student numbers for Sri Lanka: 29,781 (universities), technical (21,418), Buddhist pirivenas (39,925), and private (83,568). Thus defining tertiary-level education poses a dilemma.

11One must, however, be cautious about the estimated number of computers. For instance, although ITU (1997) provides a figure of 20,000 computers for Sri Lanka, the Daily News, a Colombo newspaper, estimated the number at 60,000 (March 17, 1996), and later at 100,000 (March 30, 1997). These two figures produce a computer density of 0.3 to 0.5 per 100 people.

12Singhal & Rogers (1989) have done a lengthy analysis of the pros and cons of high-technology development in India. In addition to Bangalore, India has set up six other software technology parks in Pune, Bhubaneswar, Thiruvananthapuram, Hyderabad, Noida (near Delhi) and Gandhinagar (near Ahmedabad) under STPI. The state governments of Rajasthan and West Bengal have also set-up STPs in Jaipur and Calcutta respectively.

13Astro transmits for a regional audience within the footprint of MEASAT 1 and 2—covering India, Malaysia, Indonesia, Vietnam, the Philippines, Taiwan and Eastern Australia. Access to Astro, controlled through scrambled signals,  is by subscription—US$34 per month plus US$672 for equipment. The government-run Radio and Television Malaysia operates TV1 and TV2, as well as 21 radio stations throughout the country. TV3, started in 1984, is a private commercial station that broadcasts nationally. Through a subsidiary, TV3 also operates MegaTV, a cable pay TV comprising five channels that provides programs from satellite feed.  TV3 has acquired a regional TV channel that will use Indonesia’s Palapa satellite to transmit its programs regionally. Another TV station operates in the Klang Valley, serving mainly Kuala Lumpur, Kelang, Shah Alam, and nearby areas.

14TABLE 8 provides the ITU figure for 1995: 3.19 computers per 100 people.

15Inditel, a London-based infrastructure provider, has approached  Sri Lanka with a proposal to establish a fiber-optic trunk network—a basic submarine cable from Trincomalee to Mannar connecting the towns along the eastern, southern and western coasts, and an optional landline cable connecting Colombo, Kandy, Anuradhapura, Mannar and Trincomalee. This design has omitted the war-torn Northern Province.

16The $700 million Southeast Asia-Middle East-Western Europe 2 cable system spans some 18,900km from Singapore across the Indian Ocean and the Mediterranean to Marseilles. It allows for more than 60,000 simultaneous conversations. The $1.2 billion SEA-ME.WE 3 will span 30,000km.

17Dharmadasa (1993) provides a general view of the communication scene of Sri Lanka.
 
 

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Tables


 

TABLE 1 
Basic Demographic and Economic Indicators
Malaysia, Mauritius, and SAARC
Country
Total area in sq. km  (‘000)
Population in millions mid-1996 (est.) 
Urban population (percent)1
GDP 1995in $ billions (Purchasing Power Parity)
GDP 1995 per capita income $ (PPP)
GNP 1996 per capita income2 $
GDP: real growth
Malaysia
329.7
19.96
52.9
193.6
9,800 
3,930
9.5 
Mauritius
1.9 
1.14
40.5
10.9
9.600
3,030
2.7 
Sri Lanka
65.6
18.55
22.1
65.6
3,600
660
5.0 
               
Bangladesh
144
123.06
17.7
145.5
1,130
340
4.6 
Bhutan
47
1.82
6.2 
1.3
730
415
6.0
India
3,287.6
952.11
26.5
1,408.7
1,500
335
5.5 
Maldives
0.3
0.27
26.6
 0.39
1,560 
900
6.6 
Nepal
140.8
22.09 
13.1
25.2
1,200
200
2.3 
Pakistan
803.9
129.27
34.1
274.2 
2.100
465
 4.7 
              Sources: 1World Media Handbook 1995. New York: United Nations, 1995;
                   2Asiaweek, March 14, 1997;
               1996 World Factbook. Washington, D.C.: CIA, 1996.


 
 
 
TABLE 2 
Literacy and Higher Education 
Malaysia, Mauritius, and SAARC 
General Literacy
Tertiary -level 
students
Country
Percent  of those aged 15 and above1
Number
Percent of total population 
Malaysia
83.5
121,412
0.62 
Mauritius
82.9
2,179
0.20 
Sri Lanka
 90.2 
29,7812
0.172
Bangladesh 
38.1 
434,309
 0.37 
Bhutan 
42.2
 -- 
--
India
52.0
4,528,956
0.49 
Maldives 
93.2 
-- 
-- 
Nepal
27.5
 110,239
 0.52 
Pakistan
37.8 
304,922
 0.22 
Note.     -- Not  available.
Sources: 11996 World Factbook. Washington. D.C.: CIA, 1996;
                  2Asian Communication Handbook. Singapore: Amic, 1993;
              World Media Handbook 1995. New York: United Nations, 1995.


 
 
TABLE 3 
Daily Newspapers: Number and Circulation—1980-1992 
Malaysia, Mauritius, and SAARC 
Num
ber   of
newspa
pers
Total
circula
tion  in  '000s
Circula
tion per
100 pe
ople
Country
1980
1985
1990
1992
1980
1985
1990
1992
1980
1985
1990
1992
Malaysia
40
32
45
39
810
1,500
2,500
2,200
5.9
9.6
14.0
11.7
Mauritius
10
7
7
6
80
70
80
89
8.3
6.9
7.6
8.1
Sri Lanka
21
17
18
10
450
390
550
1,033
3.0
2.4
3.2
5.7
Bangladesh
44
60
52
51
274
591
700
710
0.3
0.6
0.6
0.6
India
1,173
1,802
2,281
2,300
14,531
19,804
26,000
27,500
2.1
2.6
3.1
3.1
Maldives
2
2
2
2
1
2
3
4.5
0.6
0.8
0.8
0.7
Nepal
28
28
28
25
120
130
150
140
0.8
0.8
0.8
0.7
Pakistan
106
118
318
274
1,022
1,149
1,826
809
1.2
1.1
1.5
0.6
SourcesStatistical Yearbook 1995. Paris: UNESCO. 1995;
              World Media Handbook 1995. New York: United Nations, 1995.


 
 
TABLE 4 
Radio Broadcasting: Number of Receivers, and Density—1970-1993 
Malaysia, Mauritius, and SAARC
Estimated   no.  of receivers in  '000s Receivers per  100 people
Country
1970
1980
1985
1990
1993
1970
1980
1985
1990
1993
Malaysia
600
5,650
6,600
7,680
8,080
5.5
41.1
42.1
42.9
43.0
Mauritius
110
260
335
385
399
13.3
26.9
33.0
36.4
36.6
Sri Lanka 
640
1,454
2,551
3.400
3,600
5.1
9.8
15.8
19.7
20.1
Bangladesh
500
1,500
4,000
4,855
5,360
0.8
1.7
4.1
4.5
4.7
Bhutan
3
7
18
24
27
0.3
0.6
1.3
1.6
1.7
India
11,747
26,000
50,000
67,000
72,000
2.1
3.8
6.5
7.9
8.0
Maldives
1
7
19
25
28
1.1
4.4
10.3
11.6
11.8
Nepal
55
300
450
650
720
o.5
2.0
2.7
3.4
3.5
Pakistan
3,000
5,500
8,500
10,650
11.600
4.6
6.4
8.3 
8.7
9.1
Sources:   Statistical Yearbook 1995. Paris: UNESCO, 1995;
                World Media Handbook 1995. New York: United Nations, 1995.


 
 
 
TABLE 5 
Television Broadcasting: Number of Receivers, and Density—1970-1993 
Malaysia, Mauritius, and SAARC
 Estimated   no.  of  receivers  in  '000s Receivers  per  100 people
Country
1970
1980
1985
1990
1995
1970
1980
1985
1990
1995
Malaysia
130
1,200
1,800
2,640
4,500
1.2
8.7
11.5
14.8
23.1
Mauritius
25
92
140
233
242
3.0
9.5
13.8
22.0
22.2
Sri Lanka
--
35
450
600
1,200
--
2.4
2.8
3.5
6.6
Bangladesh
8
80
261
525
850
.01
.09
.26
.49
0.7
Bhutan
--
--
--
--
--
--
--
--
--
--
India
28
3,000
10,000
27,000
57,000
.01
.44
1.3
3.2
6.1
Maldives
--
1
3
5
10
--
0.7
1.7
2.4
4.0
Nepal
--
--
20
35
60
--
--
.12
.18
0.3
Pakistan
99
938
1,304
1,989
2,800
.15
1.1
1.3
1.6
2.2
World        
1,288,478
       
22.8
Asia        
578,323
       
17.2
Note.      --  Sri Lanka started TV transmission in 1979; Nepal in 1985 (Asian Communication Handbook, 1993).
SourcesStatistical Yearbook 1995. Paris: UNESCO, 1995;
              World Media Handbook 1995. New York: United Nations, 1995;
              World Telecommunication Development Report 1996/97. Geneva: ITU, 1997.



 
 
 
TABLE 6 
Telephone Penetration Rate, and Projections for Year 2000 
Malaysia, Mauritius, and SAARC 
Country
Total main telephone lines (‘000)
1995
No. per 100 people
1995
Projected telephone lines (‘000)
2000
Projected No. per 100 people
2000
 Estimated investment 1996-2000
US$ (mil.)
Estimated per year investment US$ (mil.) 
Malaysia
3,332
16.56
7,003
31.83
5,506
1,101
Mauritius
148
13.11
223
39.53
371
74
Sri Lanka
294
1.11
344
1.81
209
42
Bangladesh
287
0.24
340
0.26
80
16
Bhutan
5
0.62
15
0.73
14
3
India
11,978
1.29
28,272
2.78
24,441
4,888
Maldives
14
5.67
31
11.13
25
5
Nepal
77
0.36
146
0.61
103
21
Pakistan
2,127
1.64
5,364
3.62
4,856
971
World
692,101
12.14
1,107,094
18.14
623,021
124,604
Asia
182,454
5.38
459,954
12.66
416,379
83,276
Note.     Projections are based on the last six years’ average growth rate in main telephone lines. Estimated investment based on
             US$1,500 per main line.
SourceWorld Telecommunication Development Report 1996/67. Geneva: ITU, 1997.


 
 
 
 
TABLE 7 
Cellular, Paging, Telex, and International Telephone Traffic 
Malaysia, Mauritius, and SAARC 
Country
Cellular telephone subscribers
Cellular telephones per 100 people
Radio paging subscribers
Radio paging per 100 people 
Telex subscribers 
 International outgoing tel. traffic (minutes per person) 1995 
Malaysia
872,800
4.34
128,820
0.64
6,858
18.3
Mauritius
11,700
1.04
...
...
400
17.7
Sri Lanka
60,600
0.33
10,100
0.12
1,500
1.5
Bangladesh
4,000
--
3,00
--
2,800
0.2
Bhutan        
100
0.5
India
135,600
0.01
221,000
0.02
49,063
0.3
Maldives
--
--
900
0.37
130
12.6
Nepal
--
--
--
--
500
0.5
Pakistan
43,000
0.03
5,700
...
7,060
0.5
World
86,667,700
1.56
56,829,300
1.01
741,200
11.0
Asia
21,155,200
0.62
28,371,800
0.85
183,400
3.1
Note.      Data are for the mid-‘90s. Where the sources showed discrepancies, the higher data for the latest year were selected.
Sources: The APT YearBook 1997;
             World Telecommunication Development Report 1995 and 1996/97.


 
 
 
 
TABLE  8 
Indicators of Computerization: Penetration of PCs and Internet 
Malaysia, Mauritius, and SAARC 
Estimated pers onal computers
Internet
 data
Country
Total (‘000)
 1995 
No. per 100 people 
1995 
Total  No. of hosts
1995
Hosts per million people 
1995
Total estimated users
1995
Users per million people
1995 
Malaysia
800
3.97
4,194
208.39
40,000
1,987.48
Mauritius
36
3.19
--
--
...
...
Sri Lanka
20
0.11
6
0.33
60
3.27
Bangladesh
...
...
--
--
...
...
Bhutan
...
...
--
--
...
...
India
1,200
0.13
788
0.85
10,000
10.76
Maldives
3
1.23
--
--
--
--
Nepal
...
...
19
0.87
185
8.44
Pakistan
155
0.12
17
0.13
160
1.23
World
205,081
4.23 
 9,474,065
1.661.89
23,746,487
4,833.77 
Asia
36,336
1.23 
 412,508
121.79
 2,290,318
759.02 
Note.     --  Zero or a quantity less than half the unit shown.   … Data not available.
SourceWorld Telecommunication Development Report 1996/97. Geneva: ITU, 1997.


Copyright 1997 (Uploaded: 30 Dec. 1997)
Shelton Gunaratne
Moorhead State University, Moorhead, Minnesota 56563